From the beginning of next year, tickets at the transport vehicle driver will be available for purchase only on bus route No. 22
Taking into account the wide number of ticket sales outlets available in the city and the secured convenient method of payment - code ticket - and the increasing number of its users, in Riga public transport, it will not be possible to pay cash to tram, trolleybus and bus drivers. These arrangements will also improve the vehicle driver’s job responsibilities, as all the attention will be focused on safe vehicle driving. Purchase of tickets from the driver is planned to be maintained only on bus route No. 22.
On Wednesday, December 15, the company’s proposals were approved at the meeting of the Riga City Council, however, the amendments to the binding regulations of the municipality will also be submitted to the Ministry of Environmental Protection and Regional Development. If the proposed amendments are approved, then it is planned to cancel purchase of tickets for cash from the public transport driver from the beginning of next year.
The submitted amendments to the binding regulations of the Riga City Council envisage only changes pertaining to the purchase of tickets in a transport vehicle for cash. If necessary, the vehicle driver will continue to issue trip confirmation certificates to persons with group I or II disability, persons under the age of 18 with disability and to a person accompanying a person with group I disability or a person under the age of 18 with disability. In case of technical damage of the vehicle, a confirmation certificate will also be issued, which will allow to reach the point of destination by another public transport vehicle within an hour.
It is planned to maintain the purchase of travel tickets from the driver on bus route No. 22. This is a public transport route that is mostly used by foreign residents who are not regular users of Riga public transport, and they do not have a wide range of options to obtain tickets in advance. The passenger will be able to pay for the trip on this route with a bank payment card, and the ticket price is planned to be 1.15 EUR.
From the end of October, it is possible to pay with a code ticket in Riga public transport. The code ticket is currently used by more than 60 000 users of the code ticket applications.
To be able to use the code ticket, you must first install the application on your smartphone - “Rīgas satiksme” or “Mobilly”, whereas, the application of the association of persons “SP Grupa” is still being developed. After downloading the application, you must purchase the ticket and activate it when you enter the vehicle by scanning the code or entering the transport vehicle identification number that appears below the code.
It is possible to purchase up to 10 single (1 trip) tickets at a time in the application. The purchased tickets are valid within three months. More detailed information about the code ticket is available here: https://www.rigassatiksme.lv/lv/biletes/koda-bilete/
Furthermore, travel tickets can be purchased in advance sale outlets – ticket vending machines located in the street and in more than 400 points of sale in Riga and Pierīgā Region. Please see ticket sales outlets and their locations here: https://www.rigassatiksme.lv/lv/biletes/bilesu-tirdzniecibas-vietas/
For communication with “Rīgas satiksme”, we encourage you to use the information telephone 20361862, or send an email to info@rigassatiksme.lv. You can also contact the enterprise at the web-site www.rigassatiksme.lv in the section “Contact us”, where anyone can submit an application.